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Call Centre Inauguration at vCustomer

JSK  has started a first of its kind Call Centre on ‘Reproductive Health, Family Planning and Child Health (011-66665555) using the services of an international BPO Vcustomer, to give information on Reproductive Health, Family Planning, Infant Health and related subjects, using computer based software.

 

On 10th of June 2008, the service was inaugurated by Shri Naresh Dayal, Secretary, Ministry of Health and family Welfare at vCustomer premises. The function was started with a brief presentation on JSK’s objective by Executive Director, JSK, Mrs. Shailaja Chandra followed by appreciation words by Shri Naresh Dayal. The function was covered by prominent media houses (both print and electronic) like NDTV, Tribune, The Hindu,  Indian Express, The Statesman, Dainik Jagran, Nav Bharat Times.  

 

The Call Centre can be accessed by anyone by simply dialing Toll Free no. 1800-11-6555 or 011-66665555, 10:00 am to 6:00 pm, Monday to Saturday. Initially publicity was aimed at Delhi, Ghaziabad, Bulandsahar, NOIDA, Gurgaon, Faridabad and Mewat, to gain experience before opening the service to more towns and eventually rural areas. JSK now plans to move to the States Bihar, Jharkhand, Chattisgarh, Madhya Pradesh, Rajasthan and UP where owing to various socio-cultural factors people in all age groups, and particularly young people do not have easy access to authentic information.

Secretary, MOHFW, lightning the lamp
Ribbon cutting ceremony by Secretary, MOHFW
Secretary, MOHFW viewing agent giving reply
Call Centre agents at work

JSK's Call Centre on Web:

 

 I-Government (June 10, 2008)

 AOL (June 10, 2008)

 Deccan Herald (June 11, 2008

 Express India.com (June 11, 2008)

 BPO Times (June 11, 2008)

 India Today Group Online (June 11, 2008)

 Elite Indian (June 11,2008)

 MSN June (12, 2008)

 E-Health (June 12, 2008)

 Press Trust of India (June 29, 2008)

       
Paper cuttings from various News Papers
 
 
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